Josh S Pas

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Verified Reviewer
| map-marker Livonia, Michigan

Replacement fiberglass tent poles

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Transfers for over 2 hrs no help no number for ozark from Walmart.com. do not call walmart as they ar no help
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Abubakr Bop

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Verified Reviewer
| map-marker Leland, North Carolina

Product malfunction

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Ozark Trail - Product malfunction
Ozark Trail - Product malfunction - Image 2
Your product blew up on my family 10 minutes after we purchased it very unexpected and unexceptional. I would like to be contacted immediately to discuss further actions an come to a resolution.
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User's recommendation: Double check all products at Walmart right after your purchase

Anonymous
map-marker Napa, California

Faulty airbed

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I bought several earbuds by Ozark from Walmart in Antioch on lone three-way. The manager assistant manager's supervisor's decline to exchange and give me another one. I did not want my money back. But I wanted another one because, after 1 month. The bit swells up and loses air, so it just starts deteriorating. And they refuse to do anything about it. All they say is sorry. I want the exchange or my money back. Not only that, they didn't even know that they were the company. That makes this bed that makes this product. It says Walmart is the company manufacturer. Do not buy
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User's recommendation: Do not buy Walmart's air beds. They care less.

Bevvy

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Broken cup KEEP RECIPT

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Ozark Trail - Broken cup KEEP RECIPT
Ozark Trail - Broken cup KEEP RECIPT - Image 2
Original review Jan 04, 2024

Got 2 40 oz tumblrs for Christmas, they are great keep drinks cold forever but within the first week the handle on mine fell off. I thought no big deal!

Life time warranty! WRONG. I emailed the day it happened and its been completely ignored. Went to Walmart today to exchange it and they say contact Ozark.

Go home and try to call ozark, only to find out they are owned and operated by Walmart! Then spent 30 mins arguing with a woman about returning the product with a receipt, I wasnt not given one it was a gift from my husband im and I know he doesnt keep them. The product can only be purchased through Walmart. Instead of honoring the lifetime warranty and replacing my product, she INSISTED there was no other way for her to help me other than to process a return which I would need a receipt for.

I got to dig through my husbands bank stuff to find the RIGHT Walmart transaction for it, then EMAILED me the receipt to return it in store. I dont mind returning the product, its the principle of a lifetime warranty being offered on a cup but refusing to because there was no receipt? Lemme keep this four inch piece of paper for a 20$ cup only purchased at Walmart for the rest of my life. It can only be bought from Walmart so whats the difference?

The *** I had to go through to get this cup made me wanna switch to Stanley or Yeti, so thats where the money from the return will go.

To be fair its been since Dec 24th and the other cup that was gifted to my mother is still doing perfectly. Stop wasting your time call Walmart corporate and press them.

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Pros:
  • Cup stayed kept ice for over 24hrs when filled full
Cons:
  • Handle busted and my hands are small the cup is not small

Preferred solution: N/A I am getting a return as far as I know ( I have to return to the store later)

User's recommendation: Call Walmart corporate phone number and insist on the warranty being fixed by then because Ozark is owned and operated privately by Walmart.

Justin G Edm

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Verified Reviewer
| map-marker Yakima, Washington

There is no real customer service for Ozark Trail mountain bikes

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There is no real customer service for Ozark Trail mountain bikes
There is no real customer service for Ozark Trail mountain bikes - Image 2
If you call the Ozark Trail mountain bike phone number. You will be connected with customer service providers that know nothing about acquiring replacement parts for the Walmart brand Ozark Trail mountain bikes. Nor do they have any knowledge of any actual replacement parts department or phone number. Or anyone that might know of any department or number. You're on your own for replacement parts.
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User's recommendation: Don't buy the Ozark Trail mountain bikes.

Brian C Mhh

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Verified Buyer

Airbed broke(leaked)

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Ozark Trail - Airbed broke(leaked)
Ozark Trail - Airbed broke(leaked) - Image 2
Just used as normal ...woke up deflated... ...used for 15 days on floor...tried it on my floor out couch...it leaked
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Loss:
$54

Preferred solution: Full refund

Anonymous
map-marker Desoto, Texas

Tritech queen airbed

Ozark Trail - Tritech queen airbed
This airbed which was about $70 an the built-in pump has come on an off when it feels like it an with in two or 3 hours in back on because it air come out slowly around the pump.im highly pissed off.
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Tyrone R Oni

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Verified Reviewer
| map-marker Stratford, Connecticut

I bought snow boots about a year and a half the top came off both pair

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Ozark Trail - I bought snow boots about a year and a half the top came off both pair
Ozark Trail - I bought snow boots about a year and a half the top came off both pair - Image 2
Top came off both pair of boots I will never buy another pair of Ozark brand and will let all my friends and coworker no this company sell garbage
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User's recommendation: Don't waste your money

Raymond A Rgp

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Verified Reviewer

Need parts for a tent

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Wind broke rods tore fabric lost hubs. We were camping at a lake and a 25 mph wind blew tent in air and
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Loss:
$200
Pros:
  • Easy to set up
Cons:
  • Breaking right away

Preferred solution: A different tent

User's recommendation: Have fun camping

Anonymous
map-marker Bend, Oregon

Lifetime warranty on cooler / latches broke

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Walmarts warranty practices . Customer service and *** products , not to mention one cannot get in touch with a live person the phone number on their web page says this number is no longer in use or I have to join some group just to talk to someone who cant replace my $140.00 cooler.
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User's recommendation: My recommendation is DO NOT SHOP WALMART !

joel b Vua

This tent sucks!

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I went to boy scout camp with a new 3 person tent and while setting it up FOLLOWING THE DIRECTIONS the poles snapped and I had fiber glass in my hand for the rest of the 3 day campout and when I went to the official website it would not let me write a review THEY NEW IT WAS CRAP. I WANT A NEW TENT.
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Loss:
$30
Cons:
  • Poles break easy

Preferred solution: A new tent

User's recommendation: don't buy this tent stick to coleman

Celine L Sow

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Verified Reviewer
| map-marker Montreal, Quebec

Ozark trail matelas pneumatique

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Bonjour j'ai passer une commande pour matelas pneumatique ozark trail 75×38 j'ai commandé chez walmart pourquoi j'ai choisi votre compagnie ses que le matelas avec poids max 500lb arrive walmart ses 330 livre très déçu je demande un dédommagement de votre part en plus il nous le prennais aujourd'hui je suis dans merde p.s je parle pas anglais ni le lire
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Albert T Dfg

Faulty boots

Ozark Trail - Faulty boots
Ozark Trail - Faulty boots - Image 2
Ozark Trail - Faulty boots - Image 3
It seems that the boats that I purchased are faulty, because the bottom of the boot has basically blown out due to no factor that I can reason! I am just looking for please a replacement pair. Theyre not used Much throughout the Year, except in the fall or winter I have photos that I would be happy to send because a picture worth 1000 words. Please advise Albert Tighe
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Pros:
  • Decent quality for the price
Cons:
  • Not the very best in cold

Preferred solution: Replacement boots please I believe I paid about $70.00 for them

Raymond A Rgp

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Verified Reviewer
| map-marker Denver, Missouri

Replacement poles ans hubs

Wind blew tent broke poles lost hubs tore fabric. I am looking for replacement parts. If you can help. Thank you.
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Kamali Xct
map-marker Rochester, New York

The hole

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Theres *** in my air mattress contact walmart tcant refund me call Protection plan they try ut still theres *** in my mattress still has a gole im laying on it as we speaks currently sinking to the floor
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User's recommendation: Replacment

Allen B Saq

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Verified Reviewer
| map-marker Orange Park, Florida

Slippers are coming apart

For the record I would like it to be known I'm not a Pissed customer. I just called in to let anyone know what was happening to my purchase in case someone wanted to reach to the manufacturer. Otherwise I would have just returned them and not even made a call.
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