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Defective 20x10 canopy

Ozark Trail - Defective 20x10 canopy
Ozark Trail - Defective 20x10 canopy
Ozark Trail - Defective 20x10 canopy
Ozark Trail - Defective 20x10 canopy
Ozark Trail - Defective 20x10 canopy
Ozark Trail - Defective 20x10 canopy
Update by user Sep 23, 2022

No contact from the manufacturer. Guess Im done purchasing from them as they do not stand by their product. Will also be telling anyone i know the situation and encourage to purchase anything like this from another brand.

Original review posted by user Aug 24, 2022
i purchased a canopy for my daughters Bday as it...
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1 comment
#2281873

We had purchased a little stove for cooking out in the woods or soon as we bought it opened the pack put the guys on it distracted the lady was talking it it blows the top off of it and burns her hand and I'm trying to figure out how to talk to.

ID
#3886539 Review #3886539 is a subjective opinion of poster.
Location
Seville, Ohio
Cons
  • Horrible customer service
  • Cheap
Preferred solution
Full refund

Zipper on tent

I have purchased 2 of the 20'x10' tents. Both have the same issue the door zippers. I have contacted them by email and have had no response the tents tore up before they were 6 months old. This is the most ridiculous company to get in touch with for customer support

User's recommendation: DONT BUY OZARK TRAIL.

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ID
#4177306 Review #4177306 is a subjective opinion of poster.
Location
Atlanta, Georgia

The canopy collapsed after a 10 minute rain and is broken into literal pieces